We’re building Britain’s connected future

We look after the local access network – the fibres, wires and cables that connect tens of millions of homes and businesses to phone, broadband, data and TV services. We work on behalf of the UK's communications service providers (the companies that supply your phone and broadband). 

We're currently building a multi-billion pound superfast fibre network. This is transforming Britain's broadband speeds and now, over 26.8 million premises can already access Superfast fibre. In fact our deployment is one of the fastest anywhere in the world.

Here you'll find more about Openreach, our role and responsibilities and who to speak to if you have a problem with your phone or broadband line.

Find out if you can get Superfast fibre today


Our responsibilities

Read more about our service and coverage commitments, our performance and our support for charity partner SSAFA.

See how we're doing against our targets to continuously improve the service we deliver to homes and businesses, provide better coverage and take the UK to Ultrafast speeds.
We're delighted to partner with SSAFA, the armed forces charity, supporting them in them in providing life changing services for those who have served and their families.