Our responsibilities

Our responsibilities

Our responsibilities

What we do really matters to people’s lives.

Our digital infrastructure has taken on a new importance as the internet becomes a must-have essential. We’re proud to have brought the benefits of fibre to the vast majority of Britain and we remain ambitious for our nation’s digital future.

Better, broader, faster

We're pushing our systems, technologies and the way we work to provide the best possible experience for our customers and people at home and work.

 
See a summary of our commitments, investment and how we're raising standards.
We look after the fibres, wires and cables that connect the country.

Our performance

Our Key Performance Indicators (KPIs) are published every quarter to let you know how we're doing.

Our performance

Charity support

We’re proud of our people’s passion for making a difference to the lives of others by volunteering and fund raising for a wide range of charities.

         

Openreach explained

We look after the fibre, wires and cables that connect the country.