Openreach fibre index

Our fibre index will be updated quarterly and forms part of Openreach’s commitment to publish the most up-to-date information about our network.

Britain’s broadband landscape has changed beyond recognition during the last five years, with average download speeds four times faster. The number of homes and businesses able to order a fibre broadband connection from Openreach – via the service provider of their choice – has also risen to over 26 million, compared with just 4 million at the end 2010.

We use the insights like those from the index to make sure we deliver a fibre network fit for the future.

Demand for data continues;Average monthly date per line;Winter 2015- 424


Week commencing Monday 12 September was a particularly busy week, coinciding with Apple's iOS10 release.†
Data growth was 24% on Autumn 2015
Monthly total data usage was 261BG* per line
† We believe this is due to an increase in software downloads this week.

Autumn 2016

Week commencing Monday 12 September was a particularly busy week, coinciding with Apple's iOS10 release.†
Data growth was 24% on Autumn 2015
Monthly total data usage was 261BG* per line
† We believe this is due to an increase in software downloads this week.
Monthly total data usage was 237GB* per line
Wednesday 22 June was the busiest time
Compared to the Summer quarter last year, growth is up by 27%

Summer 2016

Monthly total data usage was 237GB* per line
Wednesday 22 June was the busiest time
Compared to the Summer quarter last year, growth is up by 27%
Spring data consumption historically flattens. Spring 2016 followed this trend.
Compared to the Spring quarter last year, growth is up by 25%
Thursday 19 May was the busiest time
Monthly total data usage was 228GB* per line
There was also a peak on Monday 21 March that coincided with Apple’s IOS 9.3 release

Spring 2016

Spring data consumption historically flattens. Spring 2016 followed this trend.
Compared to the Spring quarter last year, growth is up by 25%
Thursday 19 May was the busiest time
Monthly total data usage was 228GB* per line
There was also a peak on Monday 21 March that coincided with Apple’s IOS 9.3 release
Peak traffic jumped by 20% over Christmas and New Year
Monthly total data usage was 230GB per line
Sunday evening on the 7 February was the busiest time†
Seven times more data was downloaded than uploaded
† We believe this is due to a number of high profile sporting events on this day.

Winter 2015

Peak traffic jumped by 20% over Christmas and New Year
Monthly total data usage was 230GB per line
Sunday evening on the 7 February was the busiest time†
Seven times more data was downloaded than uploaded
† We believe this is due to a number of high profile sporting events on this day.
Week commencing Monday 12 September was a particularly busy week, coinciding with Apple's iOS10 release.†
Data growth was 24% on Autumn 2015
Monthly total data usage was 261BG* per line
† We believe this is due to an increase in software downloads this week.

Autumn 2016

Week commencing Monday 12 September was a particularly busy week, coinciding with Apple's iOS10 release.†
Data growth was 24% on Autumn 2015
Monthly total data usage was 261BG* per line
† We believe this is due to an increase in software downloads this week.
Monthly total data usage was 237GB* per line
Wednesday 22 June was the busiest time
Compared to the Summer quarter last year, growth is up by 27%

Summer 2016

Monthly total data usage was 237GB* per line
Wednesday 22 June was the busiest time
Compared to the Summer quarter last year, growth is up by 27%
Spring data consumption historically flattens. Spring 2016 followed this trend.
Compared to the Spring quarter last year, growth is up by 25%
Thursday 19 May was the busiest time
Monthly total data usage was 228GB* per line
There was also a peak on Monday 21 March that coincided with Apple’s IOS 9.3 release

Spring 2016

Spring data consumption historically flattens. Spring 2016 followed this trend.
Compared to the Spring quarter last year, growth is up by 25%
Thursday 19 May was the busiest time
Monthly total data usage was 228GB* per line
There was also a peak on Monday 21 March that coincided with Apple’s IOS 9.3 release
Peak traffic jumped by 20% over Christmas and New Year
Monthly total data usage was 230GB per line
Sunday evening on the 7 February was the busiest time†
Seven times more data was downloaded than uploaded
† We believe this is due to a number of high profile sporting events on this day.

Winter 2015

Peak traffic jumped by 20% over Christmas and New Year
Monthly total data usage was 230GB per line
Sunday evening on the 7 February was the busiest time†
Seven times more data was downloaded than uploaded
† We believe this is due to a number of high profile sporting events on this day.

Megabit (Mb)

Gigabit (Gb)

Megabyte (MB)

Gigabyte (GB)

1 byte = 8 bits

Spring: March 1 – May 31

Summer: June 1 – August 31

Autumn: Sept 1 – Nov 30

Winter: Dec 1 – Feb 28/29

Spring: March 1 – May 31

Summer: June 1 – August 31

Autumn: Sept 1 – Nov 30

Winter: Dec 1 – Feb 28/29

Openreach explained

Openreach maintains the UK's local access network – the fibre, cables and wires that run from homes and businesses to their local exchange.

Once you've contacted your service provider they'll send you confirmation of your visit.
If you’re experiencing problems you should report it to your service provider.