Help and support

If you can't find the information you're looking for check our FAQs.  Just click on the link for the topic you're interested in below.

If you still can't find the answer to your question or need to contact us you'll find details of the best ways to get the help you need under get in touch.

About Openreach

We look after the fibres, wires and cables that connect the country.

Find out about our targets, what's covered and what happens if we miss them.
What do we do, why are we here and who are the service providers?

Fibre network

If you want to know more about fibre broadband you'll find the answers here.

 

Can't find what you're looking for?

If you still can't find the answer to your question or need to contact us you'll find details of the best ways to get the help you need under Get in touch. 

Want to know if there are any network issues in your area?